Privacy Policy

At MM MILES, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services. By booking with MM MILES, you consent to the practices described below.

1. Information We Collect

• Personal details (Name, Email, Phone, Driving License)
• Payment details (only processed securely, not stored)
• Usage data (bookings, website/app interactions)

2. How We Use Your Information

• To confirm and manage bookings
• For customer support
• To improve our services & ensure safety
• For legal compliance when required

3. Data Protection & Security

• We take appropriate measures to safeguard your information with encryption, secure servers, and restricted access.

4. Your Rights

• You may access, update, or request deletion of your personal data by contacting our support team.

5. Data Retention

• Rental records and ID proofs are retained as long as legally required.
• GPS trip history is stored for a limited time for safety and audit purposes.
• Customers may request deletion of personal data (except where legally required to retain).

6. Your Rights

You have the right to:

• Access and review the data we hold about you
• Request corrections to inaccurate data
• Opt out of promotional communications
• Request deletion of personal data (subject to legal obligations)

7. Cookies & Online Tracking (if website/app is used)

• Our website may use cookies to improve user experience.
• Cookies help us remember preferences and analyze traffic.
• You can disable cookies in your browser, though some features may not work properly.

8. Policy Updates

MM MILES may update this Privacy Policy from time to time. Updated policies will be posted on our website/WhatsApp, and continued use of services will mean acceptance of the updated terms.

9. Contact Us

For questions or concerns about privacy, please contact:

• 📧 Email: mmmiles.chennai@gmail.com
• 📞 Phone: +91 97906 09111